Comments on: South Beach Smoke Electronic Cigarette

By: Nick M. Torrey

Nick M. Torrey — Fri, 25 Nov 2011 20:12:36 +0000

Got my kit 3 weeks ago and I am thrilled. Its been pretty much as advertised. I have been able to quit my regular cigarette consumption by about 90% and soon to be 100% hopefully. The product works very well. The battery lasts all day and a little bit of the 2nd day. The taste is great too. I use the menthol and it’s tastes very nice – sort of cool an crisp. I Just signed up to get my cartridges delivered automatically so I save 25% on those now too – not bad. The folks in customer service are always very helpful and nice. I would easily recommend South Beach Smokes.

By: Malc W.

Malc W. — Wed, 23 Nov 2011 16:28:59 +0000

I’m surprised to read the below comments…. I’m based in California, and got my first South Beach Smoke Kit within 2 days. That was 6 months ago… and my monthly refills have been arriving bang on time, every time since then. I just put in an order for the new super-max battery… at 4.2 volts this thing should help me master the art of blowing smoke(vapor) rings.. at long last!! can’t wait.

By: Chris

Chris — Fri, 10 Jun 2011 17:04:07 +0000

Customer service is unwilling to help with the real problems other then refill packs. The liquid gets everywhere and is the most awfull tasting stuff ever. I cant tell you how dissatisfied I am with this product. What a waste of time and money.

By: Pat

Pat — Fri, 04 Mar 2011 17:20:02 +0000

I have to agree with Lucy, it’s been two weeks since my order and my kit is still not in the mailbox and it’s friday again. They have apologized every time I call and knocked money off the order, but I don’t care about the money I want my ORDER, now I’ve had to resort to smoking actual cigs while I wait.

The damn tracking info they sent by email was USPS ,who has no record or matches to their own tracking number.

SBS needs to stop U.S.PostalNonservice and start using UPS or FEdex. Horrible horrible shipping times.

By: Lucy

Lucy — Sun, 20 Feb 2011 08:04:23 +0000

This is not the first time, this problem happens a little to often..
My order was shipped on febr. 11th and here we are febr,19th on a saturday and no delivery now I have to wait till monday that makes it the 21st . People at SBS costumer service keep apologizing to me but none have even bother to do anything about it, first 3 cartridges didn’t work so now I would be out before my next delivery but OK I was willing to wait a couple of days
“BUT THIS IS SERIOUSLY RIDICULOUS ”

I know that you are probably not even in this department, but wouldn’t you have at least rush deliver a couple of cartridges to ease my waiting, my husband is so upset he is closing his account and I want nothing to do with the advertising and affiliated program that I so proudly was part of.

I think South Beach Smoke Is a good product “not the best”compare to others, but this delivery problem happens so often that I makes me think two things….
1. Either I am not important as a costumer..or
2.they really do not care AT ALL…