Magic Jack Review by Jenny, October 14, 2008

• Overall Rating

All-in-all, Magic Jack has been a great cost saving replacement for my old home phone and even Skype.

I would recommend MagicJack to anyone looking for an affordable replacement to a secondary or landline phone number.

Magic Jack Review by Charles J. Schuck III, October 14, 2008

• Overall Rating Not Rated

I have been using the magic jack for a week or so now. So far I have loved it, Easy installation, No Configuration juts te way I like it. Plug and Play at it’s BEST!No Software to install, all you need is a extra USB port. This is a truly genius device!

Magic Jack Review by dnavery, October 17, 2008

• Overall Rating

Sound quality is not as clear as a landline phone number but still a great deal for $40 a year.

Magic Jack Review by Hannah, November 4, 2008

• Overall Rating

I’ve had my first magicJack for over three months now and am very happy that I bought it. I absolutely love MagicJack!

Magic Jack Review by NONIEFRAN, November 5, 2008

• Overall Rating

70 year old non pc savvy grandma- It installs itself—have this 4 weeks- so far, so good- just got charged $40.00 (after 30 days)–next Oct9- it will be 19.95 FOR A YEAR—

WHAT MORE COULD I ASK!!!!!!!!!!!!

Magic Jack Review by Peter W., November 10, 2008

• Overall Rating

After seeing this review, I decided to buy this for my mother. And she actually got it working! This is the woman who can’t run iTunes without calling me up. But now that call is free lol.

Magic Jack Review by Mobile Phone Reviews, November 11, 2008

• Overall Rating

Magic Jack is actually quite a brilliant device. Not sure about how the 911 works, but it should be ok as long as you specified the address when you signed up.

We haven’t reviewed Magic Jack on our site yet but come check us out if you want to read other reviews for mobile phone reviews in the UK.

Magic Jack Review by shane, November 16, 2008

• Overall Rating

I order magic jack so I could verify craigslist account because I did not want to use my real phone number. So far this thing works great.

Magic Jack Review by richard smith, November 23, 2008

• Overall Rating Not Rated

THE ONLY THING I FIND, THERE IS NO (CUST) SERVICE NUMBER. I TELL MY FRIENDS TO BE CAREFUL THERE IS NO SERVICE STAFF IF YOU NEED HELP. I AM SURE THOSE WHO HAVE THIS SERVISE, ARE FINDING THIS OUT

Magic Jack Review by Barron J, November 23, 2008

• Overall Rating Not Rated

You can’t expect excellent support on such an affordable device. It’s a one time fee thing. It either works or it doesn’t. You can return MagicJack if the thing doesn’t work, there are directions on the website. My MagicJack works great.

Anyways here is the MagicJack phone number for customer 1-800-683-4939

Magic Jack Review by AAB, December 1, 2008

• Overall Rating

I’ve had the magicjack for a week now and I am happy with it. I ordered magicjack so I could bring the magicjack with me on business travels and teleconferences.

Magic Jack Review by Eric, December 8, 2008

• Overall Rating

This works great with a newer computer. If you have a slow computer it may have some issues. Just this weekend we updated with a new desk top and the phone works a lot better!

Magic Jack Review by Heinz M, December 25, 2008

• Overall Rating

I have had MJ for over 6 months and replaced the Lingo VoIP phone with it. Lingo gave free calls to western Europe but cost $27.50/mth (incl. all taxes).
To make calls to Europe, I have paid $10.00 to MJ, which they charge against at 2 to 2.5 Cents/min. I have used about $5.50 of that since last June for these calls which has saved me a bundle over what I paid before.
To start I had some problems with MJ, in that I used a front mounted USB jack, which introduced plenty of noise. Once I switched the plug to a rear USB connector, it cleared up fine.
MJ does disconnect more often and has to be reset regularly as compared to my old Lingo service, but the cost is SO much lower, that I feel that the extra inconvenience is worth it.
I do have a regular landline as a backup.

Magic Jack Review by drbray, December 30, 2008

• Overall Rating

This is the least expensive and probably the best telephone service that I have EVER used!

Magic Jack Review by Rachel, January 7, 2009

• Overall Rating

I’ve had MagicJack for almost a year now. The quality of the sound has improved over the year and I now feel comfortable using it as my primary phone number. You do not have access to a customer service agent via phone, but there is a very helpful online chat based customer service. I’ve used them a few times and they’ve always been helpful. For the price and the ease of use the slight trade off in sound quality is definitely worth it.

Highly recommend.

Magic Jack Review by Laura, January 9, 2009

• Overall Rating Not Rated

I bought this as a second line for my 11 year old daughter. Now I get my phone back. I had a hard time setting this up. There is no customer service phone #, but the live chat worked just fine. We spent 30 minutes working with them and they even had to get a more senior person on the chat. In the end it all worked no problem. I don’t like that you have to keep the application open all the time so I moved it to an extra computer we keep in the rec room. I have it connected to a IM enabled phone (VTECH IS6110 very cool!) so now she can IM her heart out and still get phone calls all without taking over the computer or house phone.
It’s not a great solution for a primary phone as its dependent on lots of things. If the power goes out, the internet slows down or you need to reboot your PC you lose your phone service.
It would be good if you want a dedicated fax line. I wish I new about it long ago. They can not port numbers yet, but they promise later in 09. They also say not all area codes are available. Neither of those would have been that big of a deal though.
Understand what you are buying and you won’t be disappointed.
Recommended for the right application

Magic Jack Review by janet, January 16, 2009

• Overall Rating Not Rated

i have been using magicjack for three days my computor and the magicjack work great had it in four days installed it in 5 minutes its great awesome product and a phone saver

Magic Jack Review by Matt, January 29, 2009

• Overall Rating Not Rated

MagicJack is great! I run it via my laptop with cable or Wifi. Talk about looks when I take the laptop to a free Wifi spot, plug it in and plug a regular phone into it and sit there and make calls.

Oh, I also connect my Fax machine to it to fax!

Magic Jack Review by William, February 7, 2009

• Overall Rating

After testing for two weeks I am very satisfied with MJ. Best audio is achieved using the laptop’s built in mic and speakers. That arrangement also enables recording the conversations, such as conference calls and webinars. All the menu features work better and quicker than my cell phone, such as address book and seeing/redailing calls made and received.

Magic Jack Review by Chris Sorensen, February 24, 2009

• Overall Rating Not Rated

Love it, use it every day and it has saved me more than $1,500 per month for my business for the last 4 months. That’s huge!!!

5 Stars!!!

Magic Jack Review by Kirk, March 15, 2009

• Overall Rating

I was skeptical at first but I have had Magic Jack for 5 months and am pleased. It has already saved me around $600. This is one purchase I made from an infomercial that I am proud of. Thanks MagicJack.

Magic Jack Review by Robert, April 5, 2009

• Overall Rating Not Rated

It’s fantastic product. The quality is about as good as my landline. Plus it has all sorts of features that cost extra for a landline, and for only $20 per year. Very easy to set up.

Magic Jack Review by Darren, April 14, 2009

• Overall Rating Not Rated

After some of the terrible reviews about MagicJack I was very skeptical about getting it. So far I have nothing but good to say about this thing! It’s awesome, and it WORKS! Just make sure you have broadband internet and a compatible computer to hook the MagicJack up to.

Magic Jack Review by Joy, May 8, 2009

• Overall Rating Not Rated

Ok, you can’t beat the price. It’s only $20 so you get what you are asking for. I would not recommend using this as your main phone. Also, the quality of the phone call is not bad but sometimes we have to yell to get them to hear us. We keep it around because it’s cheap. It’s easy to install but not reliable.

Magic Jack Review by Kenny, May 11, 2009

• Overall Rating Not Rated

Couldn’t get the thing to work when we first plugged it in, contacted MJ and they were finally able to get the registration to come up. Finally made a couple of calls on it sounded great then the MJ shut down and we were never able to use it again. I spent four hours on a chat with support trying to get it started again and it never did. The support had me running in circles, unplug the MJ wait 20 secs and plug it back in (over and over and over) total waste of time. But at least it works now.

Magic Jack Review by Barbara, May 17, 2009

• Overall Rating

My husband bought a Magic Jack for his office. He thought I was crazy to suggest it, and said I’m too gullible. He LOVES it! It has voice mail too, and whenever someone calls, their caller ID shows up on your computer screen. I recommend this to everyone!

Magic Jack Review by DCG, May 18, 2009

• Overall Rating Not Rated

Very good. I liked it. No complain. But after I installed majic jack I am not allowed to listen my in my computer. I can see the song playing but unable to hear sounds from speaker. It seems that majic jack sound and computer speakers are not compatible. You have to select one, either phone speaker or computer speaker.

Magic Jack Review by Bruce Wayne, May 20, 2009

• Overall Rating

This is probably the best home phone solution out there. Works just as promised. NO ISSUES AT ALL. Clear conversations, voicemail, caller ID. Everything is just as promised.

Magic Jack Review by Pam, May 30, 2009

• Overall Rating Not Rated

I received Magic Jack Thursday and installed it that evening. Installing was quite simply and I’m not a computer whiz. After the installation I then answered the few questions and received my phone number and then connected my corded phone to it. I am impressed. My daughter puts it through it’s paces daily and she has never had any problems. I was one of those people that have heard about it but was not convinced and decided after reading several reviews it was worth trying. If I can go without tech issues for a few more days, my landline will be disconnected. I for one am happy to only spend a year what I normally spend a month on the landline.

Magic Jack Review by Joe, June 1, 2009

• Overall Rating Not Rated

This is a great for a second line in the home. The only problem is that there are no Canadian numbers for the MajicJack but since most of my calls are to the U.S. it is still an amazing deal. My average monthly savings $40.00 CDN. Only issue is installing it on Vista, it was hard to find the link on the website.

Magic Jack Review by CraigTPE, June 1, 2009

• Overall Rating Not Rated

I have been a Vonage customer for 5 years. Vonage is completely reliable and, assuming your internet connection has adequate bandwidth, the sound quality is crystal clear. Vonage doesn’t need the computer as the adapter plugs directly into your modem and is packed with features.

But do I really need all that? Magic Jack is only US$20/year vs Vonage’s US$30 per MONTH!! That is a difference of over US$200/year. So what if I need to go through the computer?

I picked up a Magic Jack at a Walgreens on a recent trip back to the US and have been testing it out for a couple of days. Yes, the web site, advertising and packaging are all cheesy. Yes, customer service is not available at the snap of a finger. So what? It installed effortlessly in less than 2 minutes. So far the sound quality has been as good as Vonage.

For US$20/year, it is the deal of the century. I just hope it’s not too good to be true. I hope they stick around and not “Jack” the prices up once they have us all hooked.

Two thumbs up, for now.

Magic Jack Review by Therese, June 1, 2009

• Overall Rating

If you havent done it yet dont bother!!!!!! Terrible product.

I did Sr level techinical support for 10 years and I thought this product would be good. I just finished 2 hours of support with them because of loosing multiple calls, calling and getting no sound on either side(but magic jack said it was connected) bad connections when calling numbers so they had to call me back. Ive tried to make calls and about 1 out of 3 go through. I have a very good cable modem and connection, with literally a brand new computer right out of the box. I have run all their upgrades, tried different phones and still no solid calling capability! I tried to call the police for an emergency the other night and they couldnt hear me. BAD! Really not a good product. Ohh and when I am on calls even with no one on the computer you get beeps like someone is pressing buttons on the phone when neither side is…. Very annoying.

Magic Jack Review by Diana, June 4, 2009

• Overall Rating

I’ve been using magic jack for about 9 months.
No problems what so ever, It works as well as a landline.
The sound quality is amazing, never had any issues with it at all.
It took less than a minute to install.
You can add so many phone numbers to the phone book, 200 and going. I talk alot so it’s perfect for me.
I had to reinstall windows, and i was afraid i was gonna lose the phone number, but of course i didn’t.

Magic Jack Review by Superbill01, June 5, 2009

• Overall Rating Not Rated

I have had the Magic Jack for 3 weeks and for the most part it is great. Occaisionally there are some glitches but they soon straighten out. We took our computer along with us on a trip to Yellowstone Park and we were able to call friends and family through the Hotel wi fi. The cost for a year is great and we are not bothered by taxes, surecharges,and other fees. If you make a lot of calls it is well worth the savings.
Customer service is a direct line through the computer and they answer most questions by instant msgr.

Magic Jack Review by Lisa, June 6, 2009

• Overall Rating Not Rated

My home phone lines and DSL are with Bellsouth. I really would like to cancel my service with Bellsouth, too expensive! How are you all able to keep your internet connections? I would imagine you are getting service from Comcast, Direct tv, Aol or someone right? Can you explain to me how I would cancel all services with Bellsouth (DSL & Phone Lines) and install MJ for the $20.00 a month. Thanks so much!!

Magic Jack Review by Joe Simon, June 11, 2009

• Overall Rating

I have been a Magic Jack customer for over a year now. I can not recommend this product highly enough. The sound quality is great. People don’t know I’m using VOIP unless I tell them.

I see the commercials for Vonage and can’t believe that people would pay the extra money for it.

Easy set up. (Non really) plug it in, wait a minuet or so and your done.

Especially now that internet providers are offering DSL with no phone service it’s the best.

Magic Jack Review by Kirsten, June 14, 2009

• Overall Rating

I’ve had a magic jack for three months now. I purchased it at Walgreens. It has been excellent! The call quality is better than my cell at my house, and the price can’t be beat!
As a side note: Last night, I had to call 911 for an emergency (saw some teens fighting on my lawn…) and it went straight to my local police department. I’ve heard people complain about 911 not working correctly on the older models, but I did not have to give any information form them to find me. They already knew my address and sent someone right out. The suspects were apprehended within 2 minutes of dialing.
Now- I’m sure you must update your address when traveling for this feature to work correctly. Just in case, I’d recommend updating it as an “away” location. That way, if you are 1400 miles, it won’t call your home police.
This was the only feature I was fearful about, and it did not disappoint! I’ve already told my friends and family to switch!

Magic Jack Review by lynda, June 16, 2009

• Overall Rating Not Rated

best money saver i have ever invested in. had it for 2 years now and still saving every month. i make alot of long distance calls. my kids all have one for their calls and have their own phone number. can’t beat this deal.

Magic Jack Review by Brad, June 17, 2009

• Overall Rating

No Phone Numbers available in Washtington State!
I just did an on-line chat and confirmed with MagicJack Customer Support that there are **NO** Washington State phone numbers available in **ANY** Washingon Area Code. To make matters worse they have no idea when they will have any. Their web site claims they do have availablity when in reality they don’t. So BEFORE YOU BUY MAGIC JACK, CHAT ON-LINE WITH CUSTOMER SERVICE TO SEE IF THEY ACTUALLY CAN PROVIDE THE PHONE AREA CODE AND NUMBER YOU NEED!!

Magic Jack Review by bigmarunga, June 20, 2009

• Overall Rating Not Rated

We have been using Vonage for three years. Our monthly Vonage bill was $14.95 and has increased to $23 a month. We recently purchased Magicjack and the quality is equal to or better than Vonage. We will be cancelling Vonage and using Magicjack exclusively. I hooked it from the Magicjack USB connector to an existing wall phone jack and all the jacks in my house are able to receive Magicjack (disconnect an existing phone service line first at the outside junction box). If Magicjack gets too expensive I still have all my Vonage gear and I’m sure they wiil be happy to have us back.

Magic Jack Review by Kim, June 21, 2009

• Overall Rating

Be careful with this product — Magic Jack worked great, but I ended up uninstalling it for 3 reasons: (1) It presents continuous advertisements that you cannot opt out of (2) It ***tracks the phone numbers you call*** to better target the advertisements (3) It installed hidden software on my Mac and did not provide an uninstall utility. Regular searches of my computer did not find the software, but using more sophisticated Unix commands I was able to find the hidden software.

Magic Jack Review by Angie, June 28, 2009

• Overall Rating Not Rated

My husband is in Baghdad, Iraq as a US contractor. He was using some other service and then someone suggested magicjack. They let him test it. I went to the PX to buy it for $39.95. We love it. I am in NC and talk to him as if he is right here in the states. When he uses the standard phone it is the clearest as opposed to the bluetooth or headphones. And of course you can’t beat the price.