Quitting smoking is one of the most difficult things that you will ever attempt; many people go through many failed attempts and wonder if success with quitting is even a real possibility for them. When you are attempting to kick the habit, even with some kind of assistance, you are subject to a host of negative side effects like: uncontrollable eating, irritability and weight gain.
Direct E-Cig Electronic Cigarette let’s you continue smoking and effectively weaning yourself from the nicotine, without ever actually lighting up a cigarette. With a number of different strength options you can progress from full strength nicotine to light, ultra light and finally no nicotine without the tar, or other harmful ingredients in regular cigarettes.
Watch E Cigs Electronic Cigarettes (eCigs) on the News Video Clip
Smoking regular cigarettes is dangerous, not only to you, but to all those around you – this is precisely the reason why it has been banned in so many buildings, business and public areas. Unfortunately, for many people, they need a cigarette most when they are in a public place like a bar, restaurant or their office building – Direct E-cig Electronic Cigarette lets you “smoke” a cigarette absolutely anywhere, without breaking the law and without offending or doing any harm to those around you.
More than half a million Americans are using electronic cigarettes as a healthier replacement or way to quit smoking cigarettes for one big reason – they are very effective, and the Direct E-Cig Electronic Cigarette is one of the very best available. The Direct E-Cig Electronic Cigarette has a battery that lasts longer and takes less time to charge than the competition and comes in a wide variety of strengths to suit everyone’s individual needs. If you want a smoking alternative, you need the Direct E-Cig Electronic Cigarette.
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45 Customer Reviews of “Direct E-Cig Electronic Cigarette”
Review by FRANCESCA KOWALEC March 22, 2011
tried the trial cig was not really happy with it.. Forgot that i had it and they charged me 109.90 with out telling me the trial was over and i was going to be charged after months!! BE CARE FULL MAKE SURE U CALL AFTER TRIAL U WILL BE CHARGED!!
Review by jbw March 10, 2011
BEWARE! The small print (I never DID find it) allegedly obliges you to keep buying, month after month. They charge your credit card. You won’t get it back. To my mind, this behaves very suspiciously like a con. BEWARE!
Review by kaye h March 9, 2011
ECig victims unite! I’ve sent complaints to the Better Business Bureau and Florida Attorney General. To file a complaint about this fraudulent company go to bbb.org/us/ (Better Bus Bureau) – click on “File a Complaint”. Florida Attorney General is at myfloridalegal.com. Click on “Consumer Protection” then “File a Complaint”. If you need the address/phone of Direct ECig it’s 2338 Immokalee Rd #419, Naples, FL 34110 and phone 888-217-9026
Review by Jeri Trezak February 21, 2011
ZERO STARS! This company is a rip-off. Stated $4.95 on website…$109.95 in fine print! Sent wrong product, yet “free trial” begins day order is PLACED. How do I try a product I have not received? Taste is TERRIBLE. NJoy is much better. Sending product back and disputing charges on my bank card. People…do not let them rip us off! Report this company for its’ bait and switch tactics. The BBB will listen if enough people complain. Are you with me folks?
Review by Mary February 21, 2011
Beware This Is Not A Trustworthy Company. I ordered the trial kit,when it arrived it was missing the atomizer. You can not connect the battery to the cartridge without it. I immediately called, waited on hold for 30 minutes. Requested a return call after 30 minutes and they never responded. I called everyday for 13 days, no one ever answered the phone. Finally on day 14 my card was charged for 109.00 and my credit card company sent me an e-mail to confirm the authorization of the charge. I sent the company an e-mail regarding the missing atomizer and they only responded after I had declared the charge fraudulant, 5 days after I declined the charge. I finally spoke with someone at the company and they said they don’t deal with customers that “charge back”. Maybe the product works but this company is a scam!!!!!
Review by Drew February 20, 2011
i was going to order the trial…but changed my mind after reading their bait-n-hook ad methods. there’s a kiosk at the mall that sells the kits..i’ll just go there..thanks writers!
Review by Aya February 18, 2011
Don’t buy Direct E-cig!!! This company is a scam! I have ordered trial kit just paying of shipping($4.95). Each time when called and emailed to contact customer service (which on their e-mails) to cancel this trial package, it was reached to the wrong company, They don’t put the right information to avoid being contacted. Finally when I found correct access, they said it passed over 14 days so no refundable. I’ve charged the full price of $109.90. CS was extremely rude.
Review by Patti February 16, 2011
Buyers beware…This is a scam. The trial offer is just a way for them to charge your account without your knowledge. I am also disputing my charges and have reported them to Better Business Bureau who rates them as an “F”. Don’t be scammed like me. Wish I had read this website first. Please file a report with the Better Business Bureau. I finally found an ecig that actually works from V2 cigs.
Review by Albert Lebel February 15, 2011
I wish all you retards would stop crying about being charged for this product. It clearly says trial. That means you can try it, NOT have it. Do you have any fricken idea how much it would cost to send all of you tards a free one. So shut up..
I am truly impressed with the product. Nothing has ever worked this good to get me away from regular cigarettes.
Review by Debbie V February 14, 2011
Buyer beware…terrible company..lousy customer service. Never recieved original shipment. Sent by FedEx, but delivered to wrong address. They charged my credit card $109.90. I received a months worth of cartridges and called to find out where th starter kit was. They advised it was delivered. Unfortuate for me,it was delivered to someone else. They said, my problem not theirs. No refund, can’t return the cartridges that I have no use for, because I never got the starter kit. So I am out $109.90, for nothing. This company is so BAD, I’m ready to call the Attorney General’s office to try and get some type of resoltion. DO NOT ORDER FROM THIS COMPANY..ONE BIGGGGG RIP OFF!
Review by art February 9, 2011
would not recommend this to anyone biggest ripoff they state 4.95 then 2weeks later charge you 109.00 finally got hold of them they said itstates it on there terms and conditions then hung up very poor customer service BUYER BEWARE i will also stop using site that promote this product they are helping with the scam artists
Review by CYRUS February 9, 2011
THIS PRODUCT IS JUST GARBAGE, PLAIN AND SIMPLE. I MADE A MISTAKE OF ORDERING IT BACK IN NOVEMBER 2010. IT WAS DOA, AND NOTHING WORKED. SPENT COUNTLESS TIME HOLDING ON THE PHONE IN TRYONG TO CONTACT THEIR CUSTOMER SUPPORT. NEARLY THREE MONTHS HAS PASSED, AND AFTER REPLACING THE BATTERY AND THE ATOMIZER TYWICE, I HAD TO PAY TO RETURN THE WHOLE ORDER BACK TO THEM, AND THEY SENT ME ANOTHER KIT, WHICH WORKED KIND OF HALF ASS FOR ONE TIME ONLY, AND NEVER WORKED AGAIN.I FINALLY GAVE UP, AND SIAD TO HELL WITH IT, AND THREW THE WHOLE THING IN THE TRASH, WHERE IT REALLY BELONGS. DON’T WASTE YOUR TIME AND MONEY ON THIS PRODUCT. IT IS THE MOST INFERIOR PILE OF GARBAGE IN CREATION.
Review by Adele Darcy February 7, 2011
Product okay – the company tactics NOT okay. Do not order unless you want to end up spending a fortune.
Review by David February 4, 2011
This company is a pile of BULL!!! Make sure you read the fine print carefully; they will sign you up for a trial offer and then keep you on a subscription unless you tell them otherwise. They will steal $109 from you the first time and every time after that until you get them to cancel it, they have no customer service other than telling you that, you are screwed and they will not refund your money. TOTAL SHYSTERS, BUYER BEWARE.
Review by BARRY NOBLES February 1, 2011
JUST GOT A BILL I KNEW NOTHING ABOUT. $69.99.Going to bank tomorrow to put an end to this theft.
Review by Cheri January 31, 2011
The product isn’t bad but the customer service is awful. Rude people, they don’t send what you order then expect your to pay for whatever they send..they got my order wrong three times! I am pretty sure the company has chimps working for it…honestly there has to be a better company than this one.
Review by MJD January 27, 2011
I don’t think this company deserves even 1 star! When I tried DirectEcig with the starter kit, I really liked the product. However, I recently ordered a car charger, extra wall charger and a case of atomized cartridges and an extra battery. The results of my order: The wall charger was nothing like the one I already had and had no place to screw in the battery! The car charger had a small plug instead of a place to screw in the battery. The cartridges were the regular kind instead of the atomized ones I ordered, and when I screwed the battery into my original wall charger, it wouldn’t charge. THE ONLY THING CUSTOMER SERVICE SAID THEY WOULD ACCEPT FOR A RETURN WERE THE INCORRECT CARTDRIGES! I couldn’t believer it! The rep didn’t even sound like she really knew the products. I asked to speak to a supervisor and she told me none was available. I asked for the name of the supervisor’s name and she would not give it to me. I hope this company bankrupts after customers find out how much their customer service sucks!
Review by jeff wright January 24, 2011
DirectEcig was purchased on Ja.6th 2011,via CNN web site for $4.95 I was not aware of the return policy until after the purchase was made wherein it showed up in fine print at the bottom of the page which resulted in my being charged $109.90 two weeks later. Return policy starts the day the order was placed….what’s up with that!!! I’m upset with this companys’ deceptive advertising and “Cheap Trick” on their return policy. This product taste terrible-like smoking motor oil-I would not recommend this product to any one. It also took me 3 days of constant calling to reach customer service and never replied to my email.
Review by Iridian January 24, 2011
I also got ripped by this company and was treated very poorly.That $4.95 turns in to almost $50.00 when you return it!The worst customer service I have ever dealt with.
I was also charged for the owners manual, which I never received and I emailed them as soon as I opened package. 4 of my friends also returned theirs.
Check your options on electronic cigs. i got a way way way better deal at the tobacco shop by my house and it’s local! NO shipping cost!
BEWARE of directEcig!
Review by Rob January 21, 2011
Scam, plain and simple. I wanted to try ecigs and hoped to do so with little expense. What they don’t disclose is that the “free” offer is only delayed billing and they set you up for automatic refills at $60 buck a month. Don’t bother, find a reputable provider.
Review by George January 20, 2011
Beware of this company. They don’t answer there phones or emails. It is impossible to return anything if it is damaged or for an RMA.
Review by froggie January 19, 2011
Oh man!! I have to return mine! I am bummed out…..finally I thought that I found something that would help me quit smoking and save a bit of money in the process. I was fully prepared to pay for the cartridges but not over a hundred bucks that wasnt mentioned to me when I signed up! LAME!! Ill have to find a different way to quit now.
Review by anonymous January 18, 2011
I received my direct e cig trail kit today.Unfortunately I did not read the reviews before I bought it. After I received it I was searching online just to find out that if you don’t return within 14 days you will be charged 109 dollars, what a fricken scam…..PLEASE BEWARE …..This is nothing other than a load of crap. Im returning immediately. If you call to cancel prepare to wait on hold for at least half an hour. The personnel is extremely rude…
Review by James Morrison January 17, 2011
I rate Direct E cigs a 0 their product is not that good, I got 2 starter kits, one of the batteries dose not work, I have tried and tried to contact their customer service department but you just get put on hold and no one ever answers, if you email them they do not respond to the email, the product produces very little vapor and does not last long… STAY AWAY FROM THIS COMPANY… whish I had found this site before I ordered from Direct E cig. I guess I will have to go to my credit card company to get my refund…
Review by Kee Delany January 14, 2011
1/14/2010
Purchased the 10 ml e liquid saving $$$ 2 drops
Review by Drake January 12, 2011
This is a scam. In tiny print, their free offer is actually a 14 day trial. It’s evidently 14 days after you order, not after you receive the kit. Mine took a week to arrive and they charged me the full $110 after another week even though I hadn’t had it for the 14 days. Also, you’re automatically set up for a recurring shipment of cartridges at $60+ per month unless you specifically opt out. Their customer service reps are rude and just trot out the “you signed it” line. There are better sources out there, find them. This company stinks
Review by Angie January 11, 2011
I ordered a “Free” trial of the electronic cigarette from Directecig.com. For the cost of shipping($4.95)you received a starter kit of the product. Nothing on the web page said anything about a 2 week trial period before they sent you the full order and charged the full price of $109.90. They buried that info in the fine print of the “terms of service”. When I called to complain they were rude and refused to allow a return for a refund.
Don’t do business with these people, they are just rude and have very poor business practices.
Review by Ruthie January 10, 2011
Number 1, I did not receive what I ordered. In trying to quit smoking, I’m already smoking a “light” cigarette and that’s what I ordered. However, what I was sent was the maximum nicotine atomizer of 16 mgs. It tasted terrible, much too strong, and the actual thing as a while was not balanced. It eventually made me sick, and I ended up putting it away.
Also, I was not aware, nor was I notified of the 14 day “trial” period of being charged $109.00. As I am on a fixed income, I feel I was scammed as it really put me in a financial mess not knowing that was going to be deducted from my account. I feel I was poisioned through this short process and would not recommend this to anyone. Bad way to do business, especially for a new company trying to market a new product.
Review by John R. Pretti January 5, 2011
Zero stars. I ordered the “free” trial kit and requested the ones with zero nicotine. They sent the 16 mg nicotine. It was for my daughter who wanted to try it to possibly stop smoking. No zero nicotine replacements were sent nor my email answered. We decided to send it back, but I noticed a charge of 109.95 on the same credit card I used to pay for the shipping of the “free” trial kit. I immediately contacted my credit card company and filed a dispute. I, again, emailed the company telling them no to send anymore items. Again, No response. I have returned the “free” kit and today received the other items in a very small envelope costing that cost the $109.95. I will return the envelope unopened tomorrow and again file a dispute with my credit card company. They will issue me a new card so no other charges can be placed on the card. This is a sham. Be careful if you want to opt out after the so called “trial” – it appears that to me as a set up.
Review by B Mar January 4, 2011
SCAM!
I have disputed charges with visa and sending back the “free” offer that they charged $109.90 plus the $9.95 I paid for shipping.
If there is a disclaimer that you will be charged I have not seen or found it
Recommend – stay clear of this
Review by Eileen January 4, 2011
BUYER BEWARE!!!! Worst customer service. They may offer you a 14 day money back guarantee but you will never get a hold of anyone in time to cancel or send out a new product. I placed an order and when I got the product it worked for a few hours. I tried to call them and succeeded and only received a busy signal and was kept on hold for over 15 minutes! This wasa horrible experience
Review by Cyd Terhune January 4, 2011
Another problem with these is they have three parts…the atomizer is a separate part that must be cleaned and maintained. I bought my husband GreenSmoke electronic cigarettes and each new cartridge comes with a new atomizer built right in. Much better system. And in addition, GreenSmoke doesn’t have these sleazy business practices of making you think you’re getting a starter kit for free and only have to pay $4.95 shipping, and then turning around and billing you $109 for the kit!!!
Review by Kee Delany January 3, 2011
1/3/2011
my 2 week trial ends soon so I am going to make a decision to keep the direct ecig or send it back. I am interested in the e-liquid in order to save $$$, the cartridges and nicotine last approx between half/full pack of regular cigs.
Review by Kee Delany January 1, 2011
1/1/2010
I am actually impressed with the direct ecigs performance, the secret is not to draw too hard on the ecig.
For those who r trying to wean yourself off nicotine they offer non nicotine cartridges
I called direct ecig customer and requested non nicotine cartridges arrived within a few days.
I have only had good experiences with this product and company so far
Review by Kee Delany December 24, 2010
I am currently doing a 2 week trial for the e cig $ 4.95 shipping & handling $109.00 if i decide to keep the ecig after 2 week trial expires
12/24/2010 recieved ecig,charged it,first drag of the 8mg light direct ecig unique experience. The Vapor was cleaner than a regular cig, The smooth flavor of the direct ecig was pleasing to the palette.
Review by Irek December 20, 2010
Well, i consider them to be a thieves. They placed unauthorized charges on my credit card, and send me orders i never placed. I tried to call customer service, was placed on hold, then after some time listening to music was played a message saying that i called autside theirs bussines hours (it was monday noon EST) and to state the reason for the call and that somebody will call me back. I am still waiting. I had to cancel my credit card to get rid of them. If that is not thievery then i don’t know what is, and i don’t care for a “small print”.
Review by kerry December 17, 2010
From my experience with Direct e-cig I found their free trial a joke. Was billed an extra $100 two weeks after recieving the supposedly free starter kit. I was completely dissappointed with this product. They claim that one filter cartridge has the equivalent of approximately 16 cigarettes but from my experience it’s less than 2. I went through the first 10 that came with the starter kit and some of them produced little or nothing in the way of vapor. The ones that did work were spent in less than 20 puffs. When you consider you have to buy an additional vaporizor every month at $29 I conclude that this is nothing more than a money making scam. Don’t fall for it.
Review by Cyd Terhune December 16, 2010
This company is a scam. Like the other reviewer said, they start billing you if you don’t return the product within 14 days and they sign you up to receive refills automatically every month. I do not remember reading and agreeing to any such thing, and I am typically very careful about making sure I know what I’m getting into. It was just supposed to be a free trial offer, pay only $4.95 shipping, but now they’re billing my credit card 109.90 and have signed me up to receive shipments every month!!!
Total scam. Sleazy business practices. There are much better choices out there, stay away from these people!
Review by Larry December 16, 2010
ZERO stars…….Direct e cigs have poor flavor and even that does not last very long. You cannot get enough vapor. On top of being the worst product I’ve tried, I too got hosed by the fine print for $109, for an inferior product I did not want! BEWARE…TRY ANY ECIG BUT THIS ONE.
Review by Beau Znotros December 10, 2010
This seems to be nothing more than a rip off. If there was anything about a 14 day trial when I sent out my $4.95 it was not evident anywhere on the website. Exactly 14 days later I was charged 109.95 for this extremely poorly made e cigarette. If I had known of the 14 day trial I would have sent it back immediately. The battery lasts about an hour at most. The cartridges are the equivalent of about three cigarettes, or maybe that is because the battery goes dead so fast. They have not responded to my emails or telephone calls. I will be working with my bank and filing with BBB. Do not deal with these people. There are far better ecigs on the market for about a third of the cost of these cheap knock offs.
Review by Sandra Price December 7, 2010
I have tried and spent a lot of money trying out at least 5 different electronic cigarettes ……and Direct E is absolutely the best!!! Unbelievable!! after 30 years of smoking 2 packages a day I am now smoking one cartride for 7 days which is equivalent to 2 packs a week!! Major reduction in smoking and all the fumes, smoke and smell that comes with it. a pack of cartridges (5) is 30.00 ….which is 10 packages of cigarette that cost me 60.00plus per week. you can be discreet while smoking because you do not have the smell. My friends now allow me to smoke in their homes…no smell. I am saving tons of money and feeling better than ever and I am even reducing my “hits”…..I LOVE this product!!
Sandi Price
Review by Alitzah November 29, 2010
I put one star for Direct Ecigs because I could not put down 0 stars.
This company is a scam! Buyer beware! You will be billed 14 days after your original order for up to 150 bucks, unless you call them within 14 days to cancel. They will not refund money. I have contacted the BBB. And I also am disputing the charges with my bank.
Review by Penny Coker November 12, 2010
I ordered the starter kit from dirct-ecig. It was $5.00. I suggest that anyone who orders from this company read the fine print carefully. I find out 2 weeks later that my credit card has been charged $109.00 more for what they are calling a starter kit. When I called them they said that I agreed to it when I ordered. I do not recall reading any such thing, or I would not have ordered it. Previously I ordered an ecigarette from Prado for my husband at a cost of $10.00. There was no follow up charge from them.
As for the ecigarette’s performance, I find that it is not the same thing as smoking at all. I prefer cigarettes to the ecig, and now I feel that it has been a terrible waste of money. Think carefully, and read carefully folks before you buy into this new BS.
Review by Jessica November 12, 2010
The only positive thing about DirecteCig was that it did not produce second hand smoke. There was way too much airflow and it tasted terrible.
Review by Dave Wright June 25, 2010
I quit smoking 3 months ago because of Direct E-cigs. I am still using the e-cig a little, but only when I drink or hanging out with friends who smoke and get cravings. I would recommend direct e-cig to help you quit smoking or just if you want to smoke inside where smoking is not allowed.